Wednesday, December 2, 2009

In the News

Usually I'm the one publishing articles, but this time I'm the subject of one. The Fairfax Connection interviewed me about my story in Chicken Soup for the Soul: Count Your Blessings. So if you're interested in reading a bit more about me, check it out: http://www.connectionnewspapers.com/article.asp?article=335567&paper=63&cat=104.

Until next time,

Sarah

Tuesday, December 1, 2009

Asking Customers What They Want

One of the biggest challenges to small-business owners, including home-based businesses, is finding out what your customers want. A recent article in USA Today gives some good tips on how to do this.

In a nutshell, simply ask your customers on a one-on-one chat what they like and don't like about your buiness. Give customers questionnaires to fill out and offer a freebie of some sort as an incentive. Also, hiring a telemarketing company or your teenager's friends to call a sampling of your customers for feedback on your company.

I'll tackle this topic more in-depth in an upcoming At Home News issue. Don't forget you can sign up to receive this free, monthly e-newsletter by clicking on the newsletter tab.

Until next time,

Sarah
 
Content Sarah Hamaker
Photo of Sarah, Copyright Donna Hamaker
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